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Learn more about Microsoft 365 ►
30.09.2024

Your personal AI assistant: Team Copilot

The new Microsoft Copilot functions, including team and agent features, are revolutionising automation in companies. They increase efficiency, optimise business processes and promote more productive collaboration.

Microsoft Team Copilot is an AI-based feature in the Microsoft Teams app, not to be confused with the Copilot Chat feature in Teams. It utilises the power of GPT models (such as those in the Azure OpenAI service) to help users get their work done and structure it more efficiently.

Team Copilot goes beyond the role of a personal assistant and acts as an active team member. It supports you with communication, logging, takes over routine tasks and optimises project management. It also keeps an eye on project progress, ensures transparency and helps you and your team to work together more efficiently and productively.

Video

What are the most important functions of Team Copilot?

  • Meeting leader: Summarise meetings and open points, manage daily planning and create notes in real time (brand new even in Swiss German).
  • Group member: Extracts important information from chats, tracks action items and addresses open issues.
  • Project manager: Creating and assigning tasks, monitoring deadlines and notifying team members.

These functions are integrated into common Microsoft tools such as Teams, Loop and Planner, so that users can utilise the benefits of Team Copilot in their familiar working environment.

Agents - the next step in process automation

The introduction of customised Copilots, which act as agents, is another important step forward in the development of Copilot. These agents are able to orchestrate and automate business processes. With the new functions of Copilot Studio, these Copilots can be customised to the specific requirements of the company. This allows companies to create customised workflows ranging from order acceptance to automated order processing.

Advantages of the agent function

  • Automation of business processes: From order acceptance to delivery.
  • Context-related actions: Agents can store information and thus enable seamless transitions.
  • Learning through feedback: Copilots adapt and continuously improve based on user feedback.
  • Proactive handling of exceptions: Agents can request help with complex enquiries or manage exceptions.

These features are currently available in a private preview, which means that companies already have the opportunity to increase their efficiency before these technologies become generally available.

More flexibility for developers

The new Copilot extensions and connections make it even easier to customise Copilot to the individual needs of a company. These extensions allow developers to integrate Copilot into existing data and business systems, which greatly increases Copilot's customisability and flexibility.

  • Copilot-Extensions: Developers can develop customised functions in Copilot Studio or using the Teams Toolkit for Visual Studio.
  • Copilot interfaces: Faster and simplified access to data sources and business applications.

These open interfaces further strengthen Copilot's innovative power and create a platform that is attractive not only for end users but also for developers.

Important innovations at a glance

Here is an overview of the most important new features that offer decisive improvements and new opportunities for companies:

  • Team Copilot: A valuable new member of the team who takes on tasks and optimises collaboration.
  • Assistenten: Customised copilots that automate business processes and promote efficiency gains.
  • Copilot-Extensions and interfaces: Flexibility for developers to customise and extend Copilot.
  • Preview: Many functions are already available in a limited preview version, a broader introduction will follow.

Conclusion: Efficiency and innovation on a new level

The Team Copilot from Microsoft Copilot and the assistants, show: Automation and support from AI in companies are reaching a new level. The optimisation of business processes and improved collaboration not only ensure increased productivity, but also enable teams to act more creatively and strategically.

Why Baggenstos?

As an IT service provider, Baggenstos has many years of experience in the implementation of innovative Microsoft technologies. With a deep understanding of business requirements and technical expertise, Baggenstos is the perfect partner to help organisations integrate the latest Copilot features. So you can be sure that your digital tools are optimally aligned with your goals.

Related articles

  • Microsoft 365 Copilot Readiness: Strategies for a successful integration - Baggenstos
  • Microsoft simplifies AI prompts with Copilot update - Baggenstos

Sources

  • New agent capabilities in Microsoft Copilot unlock business value | Microsoft 365 Blog

From personal support to digital team player

Innovative AI assistants take automation and project management to a new level

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